All customers
Deal-DrivenBronze

Rosa

Only buys when there is a big sale on

Highly sale-elastic, spends nothing for weeks, then piles in on a seasonal sale. Her value is real but entirely event-driven, so always-on spend prompts are wasted on her. The model tags her so budget goes where it works: big sale moments only.

What this journey moves
Spend per active
RFM-BT signature
RFMBT
Classifies live as Deal-Driven · Bronze
  • Activate hard on seasonal sales, her one true trigger
  • Suppress her from always-on spend campaigns, they are wasted
  • Capture maximum share of her event spend
  • Nudge, gently, toward one between-event habit over time
01Identify

Sale-elastic, quiet between

Rosa's spend co-moves sharply with sale events and her frequency between them is near zero. The model tags high sale-elasticity plus low F, Deal-Driven, and marks her for event-only contact.

Trigger: sale_elasticity high AND low frequency
Channels:
Model segment
Measure: Elasticity accuracy, wasted-contact reduction
KPI: Spend per active
RFM-BT model → CDP

Deal-Driven · event-only

sale_elasticity = high
frequency = low
segment = deal_driven
rule: exclude from always-on budget
Synced as custom attributes · targetable in the CDP
Model output, no customer message
02Wait

Deliberately quiet

Between seasonal sales, Rosa gets almost nothing, no always-on nudges. Contacting her off-event costs money and erodes attention for no return. Patience is the strategy.

Trigger: No qualifying sale active
Channels:
Model segment
Measure: Contact suppression adherence, list hygiene
KPI: Spend per active
RFM-BT model → CDP

Suppressed from always-on

no seasonal sale live
action = hold
no spend prompts sent
awaiting: next big sale
Synced as custom attributes · targetable in the CDP
Model output, no customer message
03Trigger

The sale she has been waiting for

When the seasonal sale goes live, she gets a big, unmissable alert, timed and sized to her one true motivation. This is where her budget should concentrate.

Trigger: Seasonal sale live
Channels:
PushEmail
Measure: Event open and CTR, event purchase rate
KPI: Spend per active
Intelligent Data Models

Up to 50 percent off, our biggest sale

Rosa, this is the big one. Our seasonal sale is live with up to 50 percent off. Get in before the best pieces go.

now
Push notification
04Convert

Make the sale shop effortless

On the event, everything is one-tap: saved basket, bundle offers, express checkout, capture maximum share of the spend she is already inclined to make.

Trigger: Engaged with sale alert
Channels:
Content cardWeb
Measure: Event basket size, items per event, share of wallet
KPI: Spend per active
Intelligent Data Models
Intelligent Data Models

Shop the seasonal sale

One tap to your saved basket, or add a bundle for even more off. Express checkout ready for the big one.

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Content card in app