EnablementLow complexity

Training & Enablement

Upskills your team to run the programme themselves: Braze craft, how to read and act on the model outputs, and the test-and-learn habits that keep it honest.

A team that can run and extend the programme, so you depend on the capability, not the agency.

Who it's for

Teams inheriting a Braze programme and the models who want to own it confidently rather than lean on an agency forever.

The engagement

What you get

  • Tailored training on Braze and the model outputs
  • Playbooks and runbooks for the live programme
  • A capability plan with role-based learning paths

What Fuse does

  • Assess the team's current capability and gaps
  • Deliver tailored, hands-on training sessions
  • Hand over playbooks and a capability plan

What we need from you

Data & access

  • A team to enable
  • A live or in-build programme to train on

Your responsibilities

  • Provide the team's time to attend and practise
  • Nominate owners to carry the capability forward

Outcomes and proof

  • A team confident running and extending the programme
  • Less dependence on external delivery over time
  • Consistent practice captured in playbooks

Assumptions

  • The team has time to invest in enablement

Out of scope

  • Formal Braze certification exams